Terms of Use

By accessing or using StrataBetter™, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our platform.

These Terms constitute a legally binding agreement between you and StrataBetter™. We reserve the right to update these Terms at any time, and your continued use of the platform constitutes acceptance of any changes.

If you are using StrataBetter™ on behalf of a strata scheme or organisation, you represent and warrant that you have the authority to bind that entity to these Terms.

StrataBetter™ provides a comprehensive strata management platform including, but not limited to:

• Meeting management and compliance tools
• Financial tracking and levy management
• Work order and maintenance tracking
• Document storage and management
• Owner communication portals
• AI-powered assistance for administrative tasks
• Compliance monitoring and reporting
• Payment processing and financial integration

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

As a user of StrataBetter™, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information promptly
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Comply with all applicable laws and regulations
• Not use the platform for any illegal or unauthorised purpose
• Respect the rights and privacy of other users
• Report any security breaches or unauthorised access immediately

You acknowledge that you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

To access certain features of StrataBetter™, you must create an account. You agree to:

• Provide truthful, accurate, and complete information
• Maintain and promptly update your account information
• Not impersonate any person or entity
• Not share your account credentials with others
• Promptly notify us of any unauthorised use

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

All content, features, and functionality of StrataBetter™ are owned by StrataBetter™ and are protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our platform content
• Reverse engineer or attempt to extract source code
• Use our trademarks without prior written permission
• Remove or alter any proprietary notices

By submitting content to StrataBetter™, you grant us a non-exclusive, royalty-free licence to use, display, and process that content for the purposes of providing our services.

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

By using StrataBetter™, you consent to the collection, use, and sharing of your information as described in our Privacy Policy, which is incorporated into these Terms by reference.

We comply with Australian Privacy Principles and applicable data protection laws in handling your personal information.

You agree not to engage in any of the following prohibited activities:

• Using the platform for any illegal purpose or in violation of any laws
• Attempting to gain unauthorised access to our systems or networks
• Interfering with or disrupting our services or servers
• Uploading viruses, malware, or any harmful code
• Spamming, phishing, or sending unsolicited communications
• Impersonating any person or entity
• Violating the rights of any third party
• Using the platform to store or transmit prohibited content
• Attempting to circumvent any security measures

We reserve the right to suspend or terminate your access to StrataBetter™ at any time, with or without cause, with or without notice.

Upon termination, your right to use the platform will immediately cease. All provisions of these Terms which by their nature should survive termination shall continue, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.

You may terminate your account at any time by contacting us or following the account deletion process within the platform.

STRATABETTER IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that:

• The platform will be uninterrupted, timely, secure, or error-free
• The results of using the service will meet your requirements
• Any errors in the platform will be corrected
• The platform is free of viruses or other harmful components

AI-powered features are provided for assistance only and should be reviewed by qualified professionals before implementation or reliance.

To the maximum extent permitted by applicable law, StrataBetter™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability shall not exceed the amount you paid for the service in the twelve (12) months preceding the claim.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies you may have under the Australian Consumer Law that cannot be excluded. Where our liability can be limited, and to the extent permitted by law, it is limited to resupplying the services or paying the cost of having the services supplied again.

You agree to indemnify, defend, and hold harmless StrataBetter™ and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of the platform
• Your violation of these Terms
• Your violation of any third-party rights
• Content you submit or make available through the platform

These Terms are governed by the laws of Western Australia, Australia. Any disputes arising under these Terms shall be resolved through good faith negotiation and, if necessary, through mediation or arbitration in Perth, Western Australia.

You agree to submit to the exclusive jurisdiction of the courts of Western Australia for any disputes that cannot be resolved through alternative dispute resolution methods.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our platform and updating the "Last Updated" date.

Your continued use of StrataBetter™ after such modifications constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us: